Proactive Medicare provides hourly home care and staffing services to our clients.
We are proud of our reputation of quality, compassionate hourly home care program designed to help people lead healthier lives in their homes. Our staff are closely vetted before hire and well-trained to our exacting standards.
History & Values
Proactive Medicare was founded in the UK in 2015 with a vision of becoming the leading hourly home care services provider enabling our clients to live independently in the comfort of their homes. We pride ourselves on the premium quality of care we provide. As a provider with a culture of continuous improvement we strive to serve our customers consistently in a superior and effective manner. Our unique personalised service allows us to build lasting relationships with you that enable you to enjoy yourself and to maintain your preferred lifestyle.
The founders of Proactive Medicare have several decades’ experience in hourly home care and (health care) as well as experience in running and managing organisations effectively with a primary focus on quality. We have developed the grounding and expertise to provide you with the quality hourly home care service you need.
We recognise what matters to you most as the person receiving care. With this in mind, we prioritise your needs when planning your hourly home care. We have a client focussed, quality-based service providing personalised care which is tailored to your needs when you us.
All our recruitment and selection of staff is undertaken in accordance with clear policies, procedures and processes to ensure compliance with legislation and in line with safeguarding principles. We have a robust recruitment procedure in place to ensure all employees have the appropriate skills, have undertaken the necessary training and checks for working with vulnerable people.
Rated ‘Good’ by the CQC
The Care Quality Commission (CQC), has rated Proactive Medicare to be GOOD in all five categories for being safe, effective, caring, well-led and responsive to people’s needs, following an inspection in December 2019. Our short-term goal is to improve on this GOOD rating to OUTSTANDING in all categories and to maintain that OUSTANDING rating once achieved.
Why choose Proactive Medicare?
We are committed to being your shoulder to lean on and to providing our clients the best care possible.
Recognised care experts
Through our highly trained staff we deliver an expert, no-fuss premium service, including complex care cases
Peace of mind
Our service is designed to give clients and their families peace of mind. Client satisfaction surveys also back this up
24/7 care
Proactive Medicare provides round the clock care to help our clients live well at home
A trusted partner
We are the trusted referral choice for families, social care professionals, district nurses and hospices
Bespoke care
Our care service is tailored to our client’s varying needs and reviewed actively on an ongoing basis
High calibre carers
We rigorously vet candidates before we hire them and provide ongoing training for staff
Quality Assurance
Providing a quality service to our clients is at the heart of what we do. Also, we are registered and regulated by the CQC. We have employed the quality outcomes required by the CQC in the way we provide our care. Some of the priorities we focus on are as follows:
Write a testimonial
All the testimonials on Proactive Medicare are written by our current and former clients or their family and by former staff.