CQC Rating - Good

Compassionate Care By
A Trusted Care Provider.

Professional home care services designed around you and your loved ones. Because everyone deserves to feel safe, comfortable, and cared for at home.

Request An Appointment
CQC Rating - Good

Compassionate Care By
A Trusted Care Provider.

Professional home care services designed around you and your loved ones. Because everyone deserves to feel safe, comfortable, and cared for at home.

Request Appointment
10+ Years Experience
800+ Families Served
24/7 Support Available
Our Care Services

Personalized Care That Fits Your Needs

We understand that everyone's care needs are unique. That's why we offer flexible, comprehensive services designed to help you or your loved ones live independently and comfortably at home.

Hourly Home Care

Flexible support tailored to your daily routine. From personal care to companionship, we work around your schedule.

  • Personal care assistance
  • Medication reminders
  • Meal preparation
  • Light housekeeping

Live-In Care

Full-time care in the comfort of your own home. Our compassionate and professional live-in carers provide round-the-clock support and companionship.

  • 24/7 care and support
  • Overnight assistance
  • Emergency response
  • Companionship

Overnight Care

Peace of mind through the night. Our overnight carers ensure safety and provide assistance whenever needed.

  • Emergency assistance
  • Sleep support
  • Morning care routines

Complex Care

At Proactive Medicare, we understand that some people require a higher level of care and support because of more complex or changing needs.

  • Personalised care and daily living support
  • Assistance with mobility and maintaining independence
  • Support with personal care and daily routines

Not sure which service is right for you?

Our care management staff are here to help you choose the perfect care plan. Get a free, no-obligation assessment of your care needs.

Our Simple Process

How It Works

Getting started with quality home care is simple. Our straightforward process ensures you receive the right care, from the right person, at the right time.

1

Get In Touch

Call us or fill out our contact form. We'll discuss your care needs and answer any questions you may have.

  • Quick 15-minute consultation
  • No obligation discussion
  • Available 24/7
2

Free Assessment

One of our care management staff will visit your home to conduct a comprehensive assessment of your care requirements.

  • Thorough needs analysis
  • Meet our care team
  • Discuss preferences & goals
3

Develop & Agree Care Plan

Based on your assessment, we build a tailored care plan designed around your specific needs, routines, and preferences.

  • Customized care plan
  • Transparent pricing & scheduling
  • Agreed care goals
4

Personalized Care Begins

We match you with the perfect carer and begin your tailored care plan, adjusting as needed.

  • Meet your dedicated carer
  • Personalized care plan
  • Ongoing support & monitoring

Ready to Get Started?

Take the first step towards peace of mind. Our friendly team is standing by to help you find the care solution for you and your loved one.

Why Choose Us

The Proactive Medicare Difference

When you choose Proactive Medicare, you're choosing a care provider that puts your wellbeing, independence, comfort, and dignity at the heart of everything we do.

CQC Rating: Good

Trusted Care Provider

For your peace of mind, all our carers are fully vetted and well trained in compliance with our regulator, the Care Quality Commission

24/7 Support

Flexible & Responsive Service

We adapt to your changing needs with flexible scheduling and responsive care plans that evolve with you.

100% Tailored

Personalized Care Plans

Every care plan is uniquely designed around your specific needs, preferences, and lifestyle requirements.

10+ Years Experience

Compassion & Professionalism

Our carers combine genuine compassion with professional expertise to deliver care that feels like family.

Client Stories

What Our Families Say

The trust our clients place in us is the foundation of everything we do. Here's what families across the region have to say about their experience with Proactive Medicare.

My words cannot express my gratitude to you and your team. The respect and care they showed went above and beyond. Nothing was too much trouble for them
FM Family Member
I very much appreciate the care & attention that I have received – the girls have not only been carers but also friends. It feels like my other family.
SU Service User
Thank you for giving me the opportunity to be part of the Proactive Family…for all the training & support. It really helped me to become a better person and grow professionally!
FSC Former Senior Carer
Can I please pass on my appreciation and how impressed I was with the professional way you and Jane worked as part of the care input to facilitate discharge of this gentleman. Your “can do mentality” was commendable and you certainly did everything possible to reassure the patient and carer
FCP Fellow Care Professional
Our Team

Meet Some of Our Care Professionals

Our carefully selected team of professional carers combines extensive experience with genuine compassion to provide support tailored to your unique needs.

All our Carers are Vetted, Professionally Trained & Experienced

We maintain the highest standards in carer recruitment and training to ensure you receive professional, trustworthy care every time.

Fully Vetted

Enhanced DBS checks for all carers

Professionally Trained

All Nurses are RCN registered and care staff have care certificates.

Experienced

Highly experienced and above average experience in the care sector

Compassionate

Genuine care for client wellbeing

Want to Join Our Team?

We're always looking for compassionate, qualified carers to join our growing team. Discover rewarding career opportunities in home care.

Posted on Google Google
Jenny Jones profile picture
Jenny Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had carers from Proactive for only a short period of time. However we were blown away by their kindness. They were so respectful towards my late father and our family. We saw a few different faces as my Father was receiving care 4 times a day, however it was still very consistent. They got to know my Dad quick and we got to know them too. I can’t remember all of their names unfortunately but special thanks to Dom, Prosper, Tee, Bee, Kelly. They were just soo kind to all of us! I would highly recommend the Proactive carers!
Posted on Google Google
Abi Bond profile picture
Abi Bond
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.