.pmai-mount{--pmai-accent:#116d75;font:14px/1.5 system-ui,-apple-system,Segoe UI,sans-serif;color:#17393c;z-index:999998}.pmai-mount *{box-sizing:border-box}.pmai-mount[data-inline="0"]{position:fixed;bottom:22px;right:22px}.pmai-launch{border:0;background:var(--pmai-accent);color:#fff;border-radius:40px;padding:13px 19px;box-shadow:0 6px 24px #1238;cursor:pointer;font-weight:700}.pmai-panel{display:flex;flex-direction:column;width:360px;height:min(590px,calc(100dvh - 95px));background:#fff;border-radius:18px;box-shadow:0 10px 38px #183b4250;overflow:hidden;border:1px solid #d8e8e9}.pmai-panel[hidden]{display:none!important}.pmai-mount[data-inline="0"] .pmai-panel{position:absolute;right:0;bottom:62px}.pmai-mount[data-inline="1"] .pmai-panel{position:relative;max-width:100%;height:600px}.pmai-head{display:flex;gap:10px;align-items:center;background:var(--pmai-accent);color:#fff;padding:16px 13px}.pmai-head strong{display:block;line-height:1.2;font-size:14px}.pmai-head small{display:block;font-size:11px;margin-top:5px;color:#ddf5f4}.pmai-mark{width:40px;height:40px;background:#ffffff25;border-radius:12px;display:grid;place-items:center;font-size:27px}.pmai-head button{background:transparent;border:0;color:#fff;font-size:25px;cursor:pointer;padding:3px}.pmai-restart{margin-left:auto}.pmai-messages{background:#f1f9fa;flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;align-items:flex-start;gap:11px}.pmai-bubble{max-width:88%;padding:12px;border-radius:14px;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.5}.pmai-bot{background:#fff;border:1px solid #d3e6e8}.pmai-user{background:#d6eeef;align-self:flex-end}.pmai-suggestions{display:flex;flex-wrap:wrap;gap:6px;background:#f1f9fa;padding:8px 12px;max-height:142px;overflow-y:auto}.pmai-chip{border:1px solid #b7dadd;border-radius:22px;background:white;color:#146e78;padding:6px 10px;font:12px system-ui;cursor:pointer;text-align:left}.pmai-input{display:flex;gap:8px;padding:10px;border-top:1px solid #e0ebeb;background:white}.pmai-input input{width:100%;min-width:0;flex:1;border:1px solid #d1e4e5;border-radius:13px;padding:11px;color:#17393c;font-size:13px}.pmai-input button,.pmai-lead button{background:var(--pmai-accent);color:white;border:0;border-radius:11px;padding:10px 13px;cursor:pointer}.pmai-note{text-align:center;font-size:10px;color:#627b80;padding:0 6px 8px}.pmai-lead{width:100%;background:white;padding:12px;border-radius:12px;display:flex;flex-direction:column;gap:8px}.pmai-lead label{display:flex;flex-direction:column;gap:3px;font-size:12px}.pmai-lead input,.pmai-lead textarea{width:100%;border:1px solid #c6dcdf;border-radius:6px;padding:8px}.pmai-lead .pmai-consent{flex-direction:row;align-items:flex-start}.pmai-lead .pmai-consent input{width:auto}.pmai-honey{position:absolute;left:-99999px;opacity:0}.pmai-feedback{font-size:12px}@media(max-width:480px){.pmai-mount[data-inline="0"]{right:12px;bottom:12px}.pmai-mount[data-inline="0"] .pmai-panel{width:calc(100vw - 24px);height:min(650px,calc(100dvh - 90px))}}

/* Reference-style floating heart/pulse icon and enquiry teaser */
.pmai-mount[data-inline="0"]{right:24px;bottom:23px}
.pmai-launch-wrap{display:flex;align-items:center;gap:9px}
.pmai-launch{display:grid;place-items:center;width:78px;height:78px;min-width:78px;padding:0;border:8px solid #fff;border-radius:50%;background:#116d75;color:#fff;box-shadow:0 0 0 3px #e4f4f5,0 5px 18px rgba(11,96,106,.2);transition:transform .2s ease,box-shadow .2s ease}
.pmai-launch:hover{transform:scale(1.045);box-shadow:0 0 0 4px #d9f1f3,0 6px 20px rgba(11,96,106,.28)}
.pmai-heartbeat{width:42px;height:30px;display:block}
.pmai-launch-tip{display:flex;flex-direction:column;justify-content:center;gap:2px;min-width:230px;padding:11px 14px;border:1px solid #d2e9eb;border-radius:15px;background:#fff;box-shadow:0 3px 9px rgba(20,76,82,.07);font-size:14px;line-height:1.4;color:#28464b}
.pmai-launch-tip strong{font-size:14px;color:#0c727a;font-weight:700}
.pmai-mount[data-inline="0"] .pmai-panel{bottom:96px}
@media(max-width:480px){.pmai-mount[data-inline="0"]{right:13px;bottom:15px}.pmai-launch{width:72px;height:72px;min-width:72px;border-width:7px}.pmai-launch-tip{min-width:0;width:190px;padding:10px 12px;font-size:12px}.pmai-launch-tip strong{font-size:13px}.pmai-mount[data-inline="0"] .pmai-panel{bottom:87px}}
@media(max-width:340px){.pmai-launch-tip{width:158px}}

/* Two primary enquiry actions — isolated from suggestion chips */
.pmai-suggestions:has(.pmai-enquiry-choice){display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:14px 13px 16px;background:#f1f9fa;max-height:none;overflow:visible}
.pmai-suggestions .pmai-enquiry-choice{appearance:none;display:flex;justify-content:center;align-items:center;min-width:0;min-height:54px;width:100%;padding:12px 8px;border-radius:13px;border:1.5px solid #acd7da;letter-spacing:0;font-family:inherit;font-size:13px;font-weight:700;line-height:1.3;text-transform:none;white-space:normal;text-align:center;cursor:pointer;box-shadow:0 2px 6px rgba(9,96,105,.07);transition:background .18s,border-color .18s,transform .18s,box-shadow .18s}
.pmai-suggestions .pmai-general-choice{background:#116d75;border-color:#116d75;color:#fff}
.pmai-suggestions .pmai-specific-choice{background:#fff;border-color:#93cbd0;color:#116d75}
.pmai-suggestions .pmai-general-choice:hover,.pmai-suggestions .pmai-general-choice:focus-visible{background:#09585f;border-color:#09585f;box-shadow:0 4px 12px rgba(9,96,105,.2);transform:translateY(-1px)}
.pmai-suggestions .pmai-specific-choice:hover,.pmai-suggestions .pmai-specific-choice:focus-visible{background:#e5f5f5;border-color:#116d75;box-shadow:0 4px 12px rgba(9,96,105,.12);transform:translateY(-1px)}
.pmai-suggestions .pmai-enquiry-choice:focus-visible{outline:3px solid #75cbd0;outline-offset:2px}
@media(max-width:370px){.pmai-suggestions:has(.pmai-enquiry-choice){gap:8px;padding:12px 10px}.pmai-suggestions .pmai-enquiry-choice{font-size:12px;padding:10px 6px}}